Frequently Asked Questions

After placing your order you will receive an order number, and you can confirm it via WhatsApp. Our team contacts you to confirm the order and then ships it.

Shipping time varies by governorate, and delivery usually takes 2 to 5 business days.

Yes, we offer cash on delivery with a small deposit paid after the order is confirmed and before shipping.

Cash on delivery, Vodafone Cash, and InstaPay. You can upload a transfer proof screenshot directly from the order confirmation page.

Yes, within 14 days of receipt according to the return and exchange policy, provided the product is in its original condition.